Help Center

Find answers to your questions and learn how to use GroupShare effectively.

Getting Started

Learn the basics of using GroupShare

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Group Management

Create and manage your groups

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Troubleshooting

Solve common issues and problems

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Getting Started

1. Create Your Account

Sign up for a free GroupShare account to start sharing and discovering WhatsApp groups.

Steps:

1. Click "Sign Up" in the top navigation
2. Enter your name and email address
3. Create a strong password
4. Verify your email address
5. Start exploring groups!

2. Browse Groups

Discover groups by category, tags, or search for specific interests.

Features:

• Browse featured groups on the homepage
• Filter by categories and tags
• Search for specific topics
• View group details and join WhatsApp groups

3. Create Your First Group

Share your WhatsApp group with the community and help others discover it.

What you need:

• A WhatsApp group link
• Group title and description
• Category selection
• Relevant tags
• Group image (optional)

Group Management

Creating Groups

• Click "Create Group" in the navigation
• Fill in all required fields
• Upload an attractive group image
• Add relevant tags for better discoverability
• Submit for review (if required)

Editing Groups

• Go to "My Groups" to see your groups
• Click the edit icon on any group
• Update information as needed
• Save changes immediately
• Changes are reflected instantly

Featured Groups

• Featured groups appear on the homepage
• Admins select high-quality groups
• Featured groups get more visibility
• Maintain active and engaging content
• Follow community guidelines

Deleting Groups

• Only group creators can delete groups
• Deletion is permanent and cannot be undone
• Consider archiving instead of deleting
• Update group information if needed
• Contact support for assistance

Frequently Asked Questions

Troubleshooting

Can't Login?

• Check your email and password
• Reset your password if needed
• Clear browser cache and cookies
• Try a different browser
• Contact support if issues persist

Group Not Showing?

• Check if the group is approved
• Verify all required fields are filled
• Ensure the WhatsApp link is valid
• Wait for admin review (if applicable)
• Check for any error messages

Image Upload Issues?

• Check file size (max 5MB)
• Use supported formats (JPG, PNG, GIF)
• Ensure image is not corrupted
• Try a different image
• Check internet connection

Performance Issues?

• Clear browser cache
• Disable browser extensions
• Check internet connection
• Try refreshing the page
• Use a different device

Still Need Help?

Can't find what you're looking for? Our support team is here to help you.

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