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Help Center

Find answers to your questions and learn how to use GroupShare effectively.

Getting Started

Learn the basics of using GroupShare

Read Guide →

Group Management

Create and manage your groups

Learn More →

Troubleshooting

Solve common issues and problems

Get Help →

Getting Started

1. Create Your Account

Sign up for a free GroupShare account to start sharing and discovering WhatsApp groups.

Steps:

  1. 1. Click "Sign Up" in the top navigation
  2. 2. Enter your name and email address
  3. 3. Create a strong password
  4. 4. Verify your email address
  5. 5. Start exploring groups!

2. Browse Groups

Discover groups by category, tags, or search for specific interests.

Features:

  • • Browse featured groups on the homepage
  • • Filter by categories and tags
  • • Search for specific topics
  • • View group details and join WhatsApp groups

3. Create Your First Group

Share your WhatsApp group with the community and help others discover it.

What you need:

  • • A WhatsApp group link
  • • Group title and description
  • • Category selection
  • • Relevant tags
  • • Group image (optional)

Group Management

Creating Groups

  • • Click "Create Group" in the navigation
  • • Fill in all required fields
  • • Upload an attractive group image
  • • Add relevant tags for better discoverability
  • • Submit for review (if required)

Editing Groups

  • • Go to "My Groups" to see your groups
  • • Click the edit icon on any group
  • • Update information as needed
  • • Save changes immediately
  • • Changes are reflected instantly

Featured Groups

  • • Featured groups appear on the homepage
  • • Admins select high-quality groups
  • • Featured groups get more visibility
  • • Maintain active and engaging content
  • • Follow community guidelines

Deleting Groups

  • • Only group creators can delete groups
  • • Deletion is permanent and cannot be undone
  • • Consider archiving instead of deleting
  • • Update group information if needed
  • • Contact support for assistance

Frequently Asked Questions

Troubleshooting

Can't Login?

  • • Check your email and password
  • • Reset your password if needed
  • • Clear browser cache and cookies
  • • Try a different browser
  • • Contact support if issues persist

Group Not Showing?

  • • Check if the group is approved
  • • Verify all required fields are filled
  • • Ensure the WhatsApp link is valid
  • • Wait for admin review (if applicable)
  • • Check for any error messages

Image Upload Issues?

  • • Check file size (max 5MB)
  • • Use supported formats (JPG, PNG, GIF)
  • • Ensure image is not corrupted
  • • Try a different image
  • • Check internet connection

Performance Issues?

  • • Clear browser cache
  • • Disable browser extensions
  • • Check internet connection
  • • Try refreshing the page
  • • Use a different device

Still Need Help?

Can't find what you're looking for? Our support team is here to help you.